Monday, April 29, 2013

Livid

An advanced degree in engineering or computer programming should NOT be required to install a download.  I paid the money.  I clicked what I was told to click.  I copied what I was instructed to copy.  Estimated time for completion was less than ten minutes.

Twenty minutes and nothing happened.

Thirty minutes and nothing happened.

Forty five minutes and the clerk who finally answered the phone spent almost an additional hour attempting to undo everything I had done.  And the download STILL did not function!!!

Now to have the charge removed I am expected to install another downloadable form.

WHO THE FUCK ARE THESE PEOPLE!!!!!?????

No comments:

Post a Comment